Business Development in the “New Normal” Infographic

A visual summary of the findings in the white paper, “Business Development in the ‘New Normal'”, authored by Carol Frohlinger and published by Thomson Reuters Legal Executive Institute.

If you are interested in more information about the research, click here to read the Q&A Interview at the Thomson Reuters Legal Executive Institute site.

Momentum is a rigorous year-long executive training program in its 15th year. For over a decade we have invited Carol back to conduct negotiation training each year. Her course consistently ranks in the top three of our curriculum. The topic is of critical importance to executive women, and Carol’s expertise and enthusiasm give our women the boost they need to take on that next challenge, and to accurately articulate their value.

Carol is as insightful as she is delightful, as hard-driving as she is entertaining. Her professionalism is evident, as I have watched her adjust her content and presentation style based on the experience level, skill set, and demeanor of our participants.

Feedback from our last session includes:

“This was one of my favorite (Momentum) sessions so far. It really helped me to focus on the way to achieve my independent plan.”

“Good, practical advice from Carol, and good balance of teaching vs. discussion vs. participation.”

“Loved this session, it was the best yet. Most useful, as we are always negotiating!”

“Excellent session. I learned many strategies that I will put to good use. Great session, great speaker.”

Carol will be top on our roster of facilitators for a long time to come!

Momentum Leaders April Benetollo, CEO, Momentum Leaders

“Carol, you were inspiring and simply awesome at our women’s leadership conference! Thanks again for sharing your expertise with our MetLife women leaders. As a result, we feel more confident in our negotiating abilities.”

Cindy Pace Global Leadership & Diversity Leader at MetLife

“Carol was the keynote speaker at SRR’s Women’s Retreat. Her session on negotiation was right on point. Carol took the time to learn about our company and offered real world examples and stories that made the concepts accessible to all, regardless of tenure or level. The feedback received by the attendees was outstanding! I am already seeing Carol’s techniques and suggestions being utilized, including by me! I recommend Carol without hesitation.”

Elizabeth J. Shampnoi Director Stout at Risius Ross

“Carol was the featured speaker at our inaugural Women Partners’ Retreat; her session was titled, “Business Development in the New Normal”. Our group, comprised of lawyers from many practice areas, benefited greatly from Carol’s pragmatic advice and the practical tools she provided. Carol’s background, combining strong instructional design experience with research about gender, business development and negotiation, makes her strongly credible. At the same time, Carol is an engaging speaker and connected with our partners ranging from those newly minted to those with thirty years’ experience.”

Kirsten Nathanson Partner at Crowell & Moring LLP

“Our members were so excited to hear what Carol had to say that registration for our event swelled and we had to book a larger room! Carol didn’t disappoint – her keynote was full of humor, practical advice and a clear “call to action”. She kept the audience completely engaged from the moment she started to speak and her message resonated with an extremely diverse audience ranging from senior leaders to those just starting their careers. We received great feedback and I highly recommend her for your conference.”

Elizabeth Alves Board Chair, Women in Communications and Technology, Quebec Chapter

“Carol is an insanely superb speaker and consultant with creative and effective ideas for women in business and in life. Her expertise is demonstrated in her meticulous work product. We engaged her to speak to the members of my women lawyers’ organization, and we had the best attendance yet. If you hire Carol, she’ll make you shine.”

Evelyn Storch Co-Chair, Women's Advocate Committee at American Bar Association

“Thanks so much again for the outstanding job you did. We received much positive feedback on your presentation. We hope there will be an opportunity to work together again in the future.”

Christine Osvald-Mruz Member of the Firm at Lowenstein Sandler PC

“Carol, I wanted to let you know the feedback on the session you did for The Betsy Magness Leadership Institute has been terrific. The group found the content very relevant and applicable to their jobs and you both credible and energizing. We look forward to working with you again.”

Christina Vergara Andrews Vice President, Education & Program Development at Women in Cable Telecommunications

“Carol’s session on Negotiating for Yourself was one of the highlights of the Hastings Leadership Academy for Women. Carol is a gifted teacher who inspires participants at the same time she is expanding their skills. She combines a high degree of professionalism with a sense of humor and accessibility, and it is a pleasure to work with her.”

Ida Abbott President of Ida Abbott Consulting

“Carol Frohlinger’s closing keynote for the Women Advisors Forum proved to be the “grand finale” that I was looking for to close the show.

Her words of wisdom on how women should negotiate for resources at their job were inspiring and of great value. .Carol’s advice fit in perfectly with Financial Planning Magazine’s focus of helping advisors to become more successful. She was a great asset to the overall conference and I would highly recommend using Carol Frohlinger as a speaker.”

Tammy Scholtes Program Development Manager, Conferences & Exhibitions/Professional Services Division, SourceMedia Conferences & Events

“Thanks again for your time and work for our Women Sales Leaders Conference.

Can’t tell you what a relief it was to work with a speaker that was so well organized, prepared and flexible! I definitely didn’t take that for granted.

We received so many great comments – many of the attendees are discovering how to ‘get out of their own way.

Thank you so much! We truly appreciate it.”

Karrie Schachtner Professional Development Consultant Group Sales at The Principal Financial Group

“Thank you so much for your support of WomenUp 2008. Your generosity and your talent made us shine.

We appreciate the opportunity to collaborate with you on this meaningful presentation. We continue to apply your principles!”

Atlanta Women’s Network

“This is the best program I ever attended – This is the first time I ever gave all ‘excellent’ ratings.”

Attendee, New York State Bar Association Women On the Move

“Carol, it was so great working with you! I really enjoyed your presentation and thank you so much for coming in to speak with the WIP members. The audience loved you! Keep doing your good work, and I hope we can work together again!”

Stacey A. Thomas Program Manager of Pennsylvania Bar Institute

“Excellent, engaging speaker. Great program.”

“Excellent; best CLE I have ever taken.”

“Very helpful.”

“Very dynamic and practical approach.”

“Excellent pace.”

Comments from PA Bar Association Women In the Profession Conference

“Carol, Thank YOU very much for your participation in our conference yesterday. We received excellent feedback from everyone at the end of the day. It was a pleasure working with you.”

Carolyn G. Boris, Esq. Chubb & Son, a division of Federal Insurance Company

“Carol Frohlinger has done a series of excellent negotiations programs for the National Association of Women Lawyers around the country (e.g., NY, LA, Philadelphia, Chicago, LA) to terrific reviews.”

Lisa B. Horowitz, JD, MSOD President, National Association of Women Lawyers Senior Manager of Professional Development McDermott Will & Emery LLP

“I had the pleasure of recruiting Carol Frohlinger as a closing keynote for the Women Advisors Forum in Chicago. Her speech proved to be the “grand finale” that I was looking for to close the show.

The audience really appreciated tips on how to get what you’re worth by concentrating on your strengths, not on your weaknesses. Carol’s advice fit in perfectly with Financial Planning Magazine’s focus of helping advisors to become more successful. She was a great asset to the overall conference and I would highly recommend using Carol Frohlinger as a speaker.”

Tammy Scholtes Program Development Manager Conferences & Exhibitions/Professional Services Division SourceMedia Conferences & Events

“Hi Carol, I wanted to share a success story with you. When I sat in on your workshop I took notes thinking that the ideas might be useful for my daughter who works for a large company. This past June when I was visiting her, I took your suggestions and my notes from the workshop. It turns out that she was coming up for a promotion and negotiating a raise that was long overdue. We discussed your points and she was thrilled with the material as it helped her tremendously in her strategy. She especially liked the point of not personalizing things and that statistics, etc. would be more useful.

She used our mapped out a game plan using the process you outlined and used it to get the promotion and a raise – but she was not happy with the raise. She then used the strategy to go back to management and to negotiate what she felt she was worth. She got what she had wanted and was pleased as it was mentally her “top dollar” and what she felt she was worth. Many thanks to you for your time in coming to help our group and especially my family! I hope to see you soon and the best of luck to you in the future.”

Registered Principal Wealth Management Firm Canton, Ohio

“Hi Carol,

I want to personally thank you for the incredible presentation you provided to our membership yesterday evening. You truly engaged the audience. Your examples and anecdotal stories really resonated with them. In the end, we had 140 people in attendance and a strong showing from the C-suite including a CMIO, a CNIO and two CIOs. They generally don’t have time for these events so the fact that we had this number in attendance is really a testament to you as a speaker. I’ll also be sure to mention how successful the event was with the other HIMSS Chapter Presidents on our next quarterly call and at the HIMSS Annual Conference in March. Take care and I hope to see you again sometime soon!”

Ray Gunn President, HIMSS Greater Chicago Chapter

“WX New York Women Executives in Real Estate engaged Carol Frohlinger to make a presentation to the participants in its Mentoring Program this winter. Carol prepared an interactive presentation on negotiation skills for women that both the mentors and mentees of the program found engaging and enlightening.

The content was thought provoking and was well received by both the younger as well as the more senior professionals in attendance. Carol’s humor, relatable examples and incorporation of the audience’s personal stories, questions and feedback were just a few of the reasons why the experience was valuable.

Carol is a unique and engaging speaker and was a pleasure to work with. She incorporated material from her book “Her Place at the Table” which is relevant for professional women at any stage in their careers. We received very positive feedback from all in attendance and would highly recommend Carol for similar speaking engagements.”

Sonia Bain Mentoring Committee Co-Chair, WX New York Women Executives in Real Estate

“Our chapter of CREW (Commercial Real Estate Women) recently held its first ever ‘Women in Action’ event. We hired Carol as our keynote speaker for two reasons:
1. we knew she would be a huge attraction to boost attendance
2. that negotiation, Carol’s area of expertise, was just what our group wanted to hear about!

We were right. Carol delivered on both objectives. She personalized her comments on negotiating compensation to our audience’s comments and questions. As one of our members said, ‘It was a great pleasure to attend Carol’s session. I loved her suggestions about keeping a brag book, the Hamilton reference she made to ‘being in the room where it happens’ and her warnings about aspirational collapse and ‘The Tiara Syndrome’, wow! She just nailed it – offering not only great content but also encouragement and inspiration.”

We received great feedback about her and and will strongly recommend Carol to our other chapters.”

Alisa Timm, President at Trust Realty Advisors

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